Privacy Policy
Table of Contents
1. Who We Are
This Privacy Policy applies to SpectrumSprouts, a brand operated by Aarambh Udan Child Care Foundation, a Section 8 non-profit company incorporated under the Companies Act, 2013 (CIN: U88900UP2026NPL244426).
Our registered address is Bauli Chauk Padrauna, Padrauna Chhawani, Padrauna, Kushinagar – 274304, Uttar Pradesh. Our operations centre is at LGF, Plot No. 330, Sector 4, Vaishali, Ghaziabad – 201010, Uttar Pradesh.
We are committed to protecting the privacy of every family, child, and donor who interacts with us. This policy explains what personal information we collect, why we collect it, and how we use and protect it.
2. Information We Collect
We collect information in the following ways:
Information you provide directly:
- Name, email address, phone number when you fill a contact or appointment form
- Child's name, age, and developmental concerns when you enquire about therapy services
- Name, email, phone, PAN number (optional), address when you make a donation
- Any messages or feedback you submit through our website
Information collected automatically:
- IP address, browser type, device type, and pages visited via server logs and Google Analytics
- Cookies and similar tracking technologies (see Section 7)
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and schedule therapy appointments
- Process donations and issue receipts
- Send confirmation and follow-up communications via email or WhatsApp (only where you have consented)
- Improve our website and service delivery
- Comply with legal and regulatory obligations
- Send periodic updates about our programmes (only where you have subscribed)
We do not use your information for automated decision-making or profiling.
4. Who We Share Information With
We do not sell, rent, or trade your personal information. We may share it with:
- Payment processors (e.g., Razorpay) to securely process donations — governed by their own privacy policies
- Email/SMS service providers to send transactional communications
- Google Analytics for aggregated, anonymised website analytics
- Legal authorities if required by law, court order, or to protect the safety of children
5. Data Security
We implement appropriate technical and organisational measures to protect your information, including:
- SSL/TLS encryption on all website connections (HTTPS)
- Password hashing using bcrypt for all admin accounts
- Access controls limiting who can access personal data
- Regular security reviews of our systems
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Children's Privacy
Our services are designed to support children with developmental differences, but our website is not directed at children under 13. We only collect children's information (name, age, developmental concerns) through parents or legal guardians. This information is used solely to provide therapy services and is never shared for marketing purposes.
7. Cookies
We use the following types of cookies:
- Essential cookies: Required for the website to function (e.g., session cookies for the admin panel)
- Analytics cookies: Google Analytics helps us understand how visitors use our site (anonymised data)
You can disable cookies in your browser settings. Disabling analytics cookies will not affect your ability to use the website. See our Cookie Policy for full details.
8. Your Rights
Under Indian law and as a matter of good practice, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on
To exercise any of these rights, please contact us at info@spectrumsprouts.com.
9. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Donation records are retained for a minimum of 7 years to meet financial and tax compliance requirements. Therapy enquiry information is retained for 3 years from the date of last contact.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Aarambh Udan Child Care Foundation (SpectrumSprouts)
LGF, Plot No. 330, Sector 4, Vaishali, Ghaziabad – 201010
Email: info@spectrumsprouts.com
Phone: +91 88515 47199
We aim to respond to all privacy-related enquiries within 7 working days.